Terms & Conditions
Welcome to Jeeva Gold Coin. These Terms & Conditions govern your access to and use of https://jeevagoldcoin.com/ and the purchase of products through our website.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About Jeeva Gold Coin
Jeeva Gold Coin is engaged in the manufacturing and sale of gold coins and related products. Our website provides information about our products and allows customers to enquire about and/or purchase available products online.
2. Website Usage
You agree to use this website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to the website or its systems
Interfere with website security or functionality
Upload malicious software, code, or harmful content
Copy, reproduce, or misuse website content without permission
Provide false, misleading, or unauthorized information while placing an order
We reserve the right to restrict or terminate access to the website where necessary.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, weights, purity information, prices, and other product details displayed on the website are accurate.
However, minor variations may occur between product images and the actual product due to photography, display settings, manufacturing processes, or other circumstances.
Customers are advised to review the product information carefully before placing an order.
4. Gold Purity and Product Details
Products displayed on our website may include 916 gold coins and other gold products in different weights and designs.
Where applicable, the product page will provide relevant information regarding purity, weight, design, and other product specifications.
Customers should verify the details displayed for the particular product before completing a purchase.
5. Gold Prices
Gold prices may change based on prevailing market conditions.
The price displayed on the website at the time of purchase may differ from prices available at another time.
We reserve the right to update product prices without prior notice.
6. Orders
When you place an order through our website, you are making a request to purchase the selected product.
An order may be subject to verification and acceptance by Jeeva Gold Coin.
We reserve the right to cancel or decline an order in circumstances including:
Product unavailability
Incorrect product or pricing information
Payment-related issues
Suspected fraudulent activity
Incorrect customer information
Delivery-related limitations
Technical errors or website issues
If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund and cancellation procedures.
7. Payment
Customers are responsible for providing accurate payment and billing information.
Payments may be processed through third-party payment gateways. Customers may also be required to comply with the terms and conditions of the relevant payment service provider.
We are not responsible for technical failures occurring within a third-party payment gateway, banking network, card network, or other external payment system.
8. Shipping and Delivery
Products will be shipped to the address provided by the customer during checkout.
Customers are responsible for ensuring that the delivery address and contact details are correct.
Delivery times may vary depending on the destination, availability of products, courier services, weather conditions, public holidays, operational delays, or other circumstances beyond our reasonable control.
Once an order has been dispatched, customers may be provided with relevant tracking information where available.
9. Delivery Verification
Customers are advised to inspect the package at the time of delivery and report any visible damage, tampering, or discrepancy to Jeeva Gold Coin as soon as reasonably possible.
For high-value gold products, customers may be required to provide appropriate information or documentation for order verification and delivery purposes.
10. Cancellation and Refunds
Cancellation and refund eligibility may depend on the status of the order, product type, payment status, dispatch status, and applicable laws.
Gold prices can fluctuate, and therefore refunds, cancellations, or returns involving gold products may be subject to specific conditions.
Customers should contact Jeeva Gold Coin before attempting to cancel or return an order.
Any eligible refund will be processed using the applicable payment method or another appropriate method.
11. Returns and Exchanges
Due to the nature and value of gold products, returns and exchanges may be subject to verification and specific conditions.
Products that have been altered, damaged, tampered with, or otherwise modified after delivery may not be eligible for return or exchange.
Customers should contact us promptly if they receive an incorrect, damaged, or defective product.
12. Intellectual Property
All content available on this website, including:
Logos
Brand names
Product images
Photographs
Text
Graphics
Website design
Videos
Page layouts
Other website materials
is owned by or licensed to Jeeva Gold Coin unless otherwise stated.
No part of the website may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
13. Third-Party Services
Our website may use third-party services such as payment gateways, courier services, analytics tools, hosting providers, or other service providers.
The use of such services may be subject to the respective third party's terms and policies.
Jeeva Gold Coin is not responsible for the independent policies or practices of third-party service providers.
14. Website Availability
We make reasonable efforts to keep the website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.
Website availability may be affected by maintenance, server issues, technical failures, internet connectivity, security incidents, or other circumstances.
15. Limitation of Liability
To the extent permitted by applicable law, Jeeva Gold Coin shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or delays or failures caused by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.
16. Force Majeure
Jeeva Gold Coin shall not be held responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, internet or server failures, payment-system failures, or other unforeseen circumstances.
17. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected and handled.
18. Changes to These Terms
Jeeva Gold Coin may update or modify these Terms & Conditions from time to time.
Changes will become effective when the updated version is published on the website.
Customers are encouraged to review this page periodically.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Coimbatore, Tamil Nadu, unless otherwise required by applicable law.
20. Contact Us
For questions regarding these Terms & Conditions, orders, products, cancellations, returns, or other concerns, please contact:
J SUBASH - JEEVA GOLD COIN
137, First Floor, Raja Annamalai Road,
Saibaba Colony, Coimbatore,
Tamil Nadu – 641011, India
Phone: +91 94877 34412
Email: jeevagoldcoin916@gmail.com
Website: https://jeevagoldcoin.com/